NHTSA Complaint #10993938 — 2011 HYUNDAI SONATA

TAKATA RECALL. MY HYUNDAI SONATA COMPLETELY DIED ON ME WITHOUT ANY WARNING. ONE DAY WHILE I WAS DRIVING MY 2011 HYUNDAI SONATA ON THE HIGHWAY ALL THE DASHBOARD LIGHTS CAME ON. NEXT THINNG I KNOW THE CAR CUT OFF WHILE I WAS DOING 65 MPH WITH MY 2 YEAR OLD DAUGHTER IN THE VEHICLE. LUCKILY I WAS ABLE TO GET THE CAR STOPPED. LUCKILY I WAS CLOSE TO HOME AND MANAGED TO MAKE IT SAFELY. THE NEXT DAY WHEN I CUT THE VEHICLE ON I STARTED HEARING A KNOCKING SOUND FROM THE VEHICLE. ON MY WAY TO WORK THE CAR CUT OFF TWO MORE TIMES AND WHEN I TRIED TO CUT IT ON AGAIN IT WOULD NOT MOVE. I HAD THE CAR TOWED TO HYUNDAI AND I WAS GIVEN THE COMPLETE RUN AROUND ABOUT REPARING MY VEHICLE. I INFORMED THE MANAGER J THAT I HAD A RECALL ON THE ENGINE AND HE SAID NO WORK IS GOING TO BE DONE WITHOUT HYUNDAIS APPROVAL. SO NOW IM STUCK HERE WITH NO CAR TRYING TO FIGURE OUT WAYS TO GO TO WORK EVERYDAY AND SCHOOL AND TRANSPORT MY KID TO AND FROM SCHOOL. IM AWAITING TO SEE WHETHER HYUNDAI WILL HONOR ITS RECALL AND FIX MY CAR. IM A VERY UNHAPPY CUSTOMER AND LOST ALL TRUST I HAD IN MY VEHICLE.