NHTSA Complaint #10993762 — 2009 VOLKSWAGEN EOS

WHEN BACKING OUT INTO A CITY STREET FROM A PARKING SPACE ON AN INCLINE, THE VEHICLE GEAR DASH LIGHTS BEGAN FLASHING AND THE CAR LOST POWER. IN ORDER TO GET THE VEHICLE TO FUNCTION, IT WAS PUT IN PARK AND RESTARTED, ALL THE WHILE BLOCKING TRAFFIC AND CREATING AN UNSAFE DISABLED VEHICLE CONDITION. THE SECOND INCIDENT OCCURRED WHILE DRIVING AT APPROXIMATELY 50 MPH ON A STATE ROAD. THE VEHICLE SHIFTED TO A LOWER GEAR, REVVING THE ENGINE AND QUICKLY SLOWING TO APPROXIMATELY 25 MPH. AS WAS IN THE FIRST INCIDENT, THE PRND LIGHTS ON THE DASH BEGAN FLASHING. THIS OCCURRED IN HEAVY TRAFFIC AND REQUIRED A VEHICLE FOLLOWING TO SWERVE TO AVOID A REAR END COLLISION. I'M ASSUMING THE REAR BRAKE LIGHTS DID NOT COME ON. THESE TWO INCIDENTS RESULTED IN MY TAKING THE VEHICLE TO A NEARBY VW DEALERSHIP WHERE THE SERVICE DEPARTMENT STATED THAT VWOA SUGGESTS THAT THE SOLUTION BE CHANGING THE CLUTCH PACKS WHICH DOES NOT APPEAR TO ADDRESS THE IMMEDIATE PROBLEMS. HOWEVER, THAT WAS THE RECOMMENDED SOLUTION FROM VWOA TO THE DEALERSHIP.