NHTSA Complaint #11297785 — 2009 VOLKSWAGEN EOS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11297785
Vehicle	2009 VOLKSWAGEN EOS
Component	POWER TRAIN
Date of Incident	October 18, 2018
Date Filed	January 7, 2020
Mileage	69,621 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

HARSH/JERKY SHIFTING IN DSG POWER TRAIN UNIT. TYPICALLY AT VERY LOW SPEEDS. THIS CONDITION PREVIOUS INVESTIGATED THROUGH CLOSED CASE # PE09035. ISSUE RELATES TO EXCESS WEAR IN SOLENOID BUSHINGS. PREVIOUSLY REPORT BY NHTSA THAT VW ISSUED EXTENDED WARRANTY OF 10YEARS/100,000 MILES. CAR WAS WITHIN LIMITS BUT VW REFUSED REPAIR SAYING MECHATRONIC UNIT (WHERE THE DEFECTIVE VALVES ARE LOCATED) NOT COVERED BY AGREEMENT WITH NHTSA. CURRENT NHTSA WEB PAGES APPARENTLY INCORRECTLY REPORT THAT VW DOES REPLACE DEFECTIVE UNITS. JERKING IS DANGEROUS IN PARKING MANEUVERS.

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#11551092 — October 20, 2023 — I slowly at 5mph went over a bump and my car went automatically into neutral, all of the P R N D S lights on the dash...

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#11229591 — July 5, 2019 — TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 20 MPH, THE TRANSMISSION JERKED AND THE RPMS INCREASED WITH...

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