NHTSA Complaint #10993010 — 2016 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10993010
Vehicle	2016 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	June 1, 2017
Date Filed	June 3, 2017
Mileage	10,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I PURCHASED A BRAND NEW 2016 HYUNDAI TUCSON. ABOUT A MONTH LATER, WE STARTED EXPERIENCING A PROBLEM WITH THE VEHICLE. WHILE ACCELERATING, THE CAR SEEMS TO LOSE POWER AND STALLS. THEN ALL OF A SUDDEN, THE POWER KICKS ON AND CAUSES THE CAR TO JOLT. THIS HAPPENS ERRATICALLY AND AT LEAST 2X PER MONTH. IT'S INCREDIBLY DANGEROUS, ESPECIALLY WHEN IT HAPPENS WHILE I AM IN AN INTERSECTION. I RECEIVED A LETTER FROM HYUNDAI REGARDING THIS RECALL, BUT THE SERVICE DID NOT HELP MY VEHICLE AT ALL. I CALLED THE DEALERSHIP TO HAVE IT LOOKED AT AGAIN, AND THE MAN STATED THAT THIS IS A COMMON COMPLAINT, BUT THE HYUNDAI CORPORATION IS STATING THAT THIS IS 'NORMAL' FOR DUAL TRANSMISSIONS.

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