NHTSA Complaint #10992124 — 2003 MERCURY SABLE

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY IDLED BETWEEN 3-4 RPMS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE INTERIOR LIGHTING FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT TOOK THE VEHICLE TO AUTO ZONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 12281999. THE CONTACT WAS INFORMED OF SERVICE BULLETIN NUMBER: SB-10052600-3673. THE FAILURE MILEAGE WAS 164,000. THE CONSUMER STATED THE VEHICLE WAS UNDER RECALL BUT, SHE WAS NOT NOTIFIED. THE CONSUMER WOULD LIKE FOR THE RECALL TO BE PERFORMED ON THE VEHICLE AT NO CHARGE. UPDATED 05/31/2017*JS