NHTSA Complaint #10991290 — 2011 FORD EXPLORER

CAR WAS FINE THEN ALL OF A SUDDEN OVER HEATING SIGN WENT ON IN THE CAR . I PULLED OVER ON THE FREEWAY CALLED A TOW TRUCK BECAUSE I WAS TOLD NOT TO DRIVE THE CAR. I HAD IT TOWED TO MY HOUSE HAD A PROFESSIONAL MECHANIC LOOK AT IT AT MY HOUSE I WAS THEN TOLD THAT THERE WAS A LEAK AND THE WATER TANK WAS NOT HOLDING WATER BECAUSE OF IT. THE NEXT DAY I WENT TO MY CAR I TURNED IT ON AND CHECK ENGINE LIGHT WAS ON. I THEN TURNED OFF THE CAR CAUSE I DID NOT WANT TO CAUSE ANYMORE DAMAGE. THE MECHANIC CAME BACK TO MY HOUSE AND TOLD ME IT WAS NOW LEAKING WATER AND OIL TO TAKE IT IN RIGHT AWAY. I HAD NO PREVIOUS PROBLEMS WITH MY CAR UNTIL THAT POINT. I TAKE IT TO THE DEALER THEY TELL ME THAT IT WAS AN INTERNAL PROBLEM WITHIN THE ENGINE THAT I, THE DRIVER, COULD NOT HAVE KNOWN ABOUT UNLESS I WAS HAVING PREVIOUS PROBLEMS WITH THE CAR WHICH I WAS NOT. 230 DOLLARS LATER JUST TO TELL ME WHAT IS WRONG WITH THE CAR FORD IS TELLING ME THAT WATER GOT INTO THE ENGINE, TRANSMISSION, ALL OF THE FLUIDS AND PIPES. HOW DOES THIS HAPPEN WITH NO PREVIOUS PROBLEMS WITH THE CAR? I BELIEVE THIS ISSUE NEEDS TO BE RESOLVED I HAVE READ MANY REVIEWS ON THIS MODEL AND THIS ISSUE NEEDS TO BE RECALLED