NHTSA Complaint #10990768 — 2016 MAZDA CX-5 SEATS

Complaint Details

ODI Number	10990768
Vehicle	2016 MAZDA CX-5
Component	SEATS
Date of Incident	May 12, 2017
Date Filed	May 21, 2017
Mileage	8,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

WHEN THE VEHICLE IS POWERED OFF, THE BACK REST OF THE DRIVER'S CHAIR WILL FALL BACK COMPLETELY TAKING 2-10 SECONDS TO HIT THE REAR SEATING. AFTER TURNING ON THE VEHICLE, I WILL HAVE TO READJUST THE CHAIR TAKING ABOUT 1-2 MINUTES TO ADJUST THE BACK REST INTO AN UPRIGHT POSITION. THIS HAPPENED NUMEROUS TIMES AND SPORADICALLY, HAPPENED ONCE WHILE DRIVING AT SLOW SPEED ABOUT 15-20 MPH. ALSO, HEAD REST TO TOO FAR FORWARD MAKING IT UNCOMFORTABLE. COMPANY SHOULD LOOK INTO ELECTRICALLY MOTORIZED HEAD REST FOR ANGLE AND ELEVATION.

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