NHTSA Complaint #10984856 — 2016 MAZDA CX-5

I WAS MAILED A SAFETY RECALL NOTICE INVOLVING THE LEFT GATE STAY DAMPER CONCERN WHICH POSES A POTENTIAL SAFETY ISSUE. WHEN CALLING TO SCHEDULE THE REPAIR, MAZDA DOES NOT HAVE THE PARTS TO PERFORM THE REPAIR AND HAS NO TIMELINE AS TO WHEN THE PARTS WILL BE RECEIVED. MAZDA STATED "THIS RECALL DOES NOT POSE A SAFETY CONCERN." IT CLEARLY STATES IN THE RECALL THAT THE LIFT GATE CAN DROP SUDDENLY AND THE BROKEN PARTS MAY INJURE PEOPLE NEAR THE VEHICLE.