NHTSA Complaint #10984311 — 2013 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE PARTS WERE AVAILABLE AND MADE AN APPOINTMENT FOR THE RECALL REPAIR. AFTER THE VEHICLE WAS TAKEN TO THE DEALER, THE DEALER CALLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.