NHTSA Complaint #10980023 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	10980023
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	March 18, 2017
Date Filed	April 23, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

I DROVE MY CAR TO WORK AND IT WAS JUST FINE, WENT TO LEAVE THAT EVENING AND MY VEHICLE STARTED MAKING A CLICKING NOISE AND THEN WOULD NOT CRANK AT ALL. IT THEN POURED LIQUID FROM THE ENGINE AND I KNEW THERE WAS A BAD PROBLEM. I CONTACTED HYUNDAI AND THEY SAID THERE WAS A RECALL ON MY ENGINE AND THAT IT WOULD HAVE TO BE REPLACED BUT IT COULD TAKE MONTHS TO DO THIS. I UNDERSTAND AND AM VERY GRATEFUL FOR THIS BUT I'M A FULL TIME COLLEGE STUDENT AND I HAVE A JOB AND I'M LEFT WITHOUT A VEHICLE. I'VE ASKED ABOUT A LOANER UNTIL MINE IS DONE AND THEY TOLD ME NO BECAUSE I'M NOT 25. I'M JUST OUT OF LUCK AND THEY WILL NOT HELP ME AND SEEM TO BE IN NO HURRY TO GET MY VEHICLE BACK TO ME. I CAN'T RENT ONE BECAUSE I'M TOO YOUNG AND I BOUGHT A $1500 TO GET ME THROUGH AND NOW IT'S NOT WORKING. I NEED SOMEONE TO PLEASE HELP ME!!

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