NHTSA Complaint #10979455 — 2012 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED AND WHITE SMOKE APPEARED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE ALTERNATOR BEING AN 180 AMP. THE CONTACT WAS ALSO INFORMED THAT FCA WOULD NOT EXPAND THE RECALL ON THE VEHICLE UNTIL FORCED BY NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.