NHTSA Complaint #10979030 — 2015 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10979030
Vehicle 2015 FORD F-150
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 18,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

THE DOOR/LATCHES WHEN THE WEATHER IS COLD THE DOORS WILL NOT OPEN, THE LATCHES BREAK, THE LOCKS WONT GO UP OR DOWN AND YOU ARE EITHER LOCKED OUT R LOCKED IN AND CANNOT OPEN THE DOORS IN CASE OF EMERGENCY. ALSO- THE LATCHES DON'T WORK IN COLD WEATHER SO THE DOORS WILL NOT CLOSE AND THEY FLY OPEN WHILE DRIVING. MY REAL ISSUE IS THAT ACCORDING TO THE TSB FORD COMPANY KNEW OF THIS PROBLEM ON THE 2015 F150S IN APRIL OF 2015 AND I DID NOT BUY THIS TRUCK UNTIL DECEMBER OF 2015! THAT IS 8 MONTHS!! AND IT HAS HAPPENED TO NOT ONLY 2015S BUT ALSO 2016S AND 2017S! THIS SHOULD HAVE BEEN A RECALL. FORD IS GETTING AWAY WITH IT BECAUSE IT ONLY HAPPENS IN COLD WEATHER MONTHS AND NOT TO EVERY FORD TRUCK. THE TSB NUMBERS ARE - FORD TSB 16-0155 FOR 2015-2017 F150 DOOR LATCH & LOCKING IN COLD WEATHER AND FORD TSB # 15-0052: HERE IS A LINK TO A SITE WHERE THERE ARE MULTIPLE COMPLAINTS IN THE FORUM HTTPS://WWW.FORDF150.NET/FORUMS/VIEWTOPIC.PHP?T=123522. I HAVE VIDEO OF THE DOORS NOT CLOSING AFTER THEY SAY THEY FIXED IT. I WILL PUT A DATE OF OCCURENCE BELOW, BUT THIS HAS HAPPENED MULTIPLE TIMES AND THE TRUCK WAS ALSO FIXED TWO TIMES FOR THIS REASON, PROBLEMS STILL PERSIST.

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