NHTSA Complaint #10978608 — 2012 HONDA CR-V

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10978608
Vehicle	2012 HONDA CR-V
Component	POWER TRAIN
Date of Incident	January 20, 2017
Date Filed	April 15, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

I AM HAVING ISSUE WITH THE TRANSMISSION WHEN SHIFTING FROM 2ED TO 3RD. WHAT I FEEL IS A SHUTTER AND IT SEEMS MORE PRONOUNCED WHEN THE FLUID IS COLD. IT'S PRETTY INFREQUENT BUT IT'S THERE. AT 61K THE DEALER SAID "NO CODES, SO NO PROBLEM" AND SUGGESTED THAT A FLUID CHANGE IS NECESSARY. HE KIND OF MADE ME FEEL LIKE I'VE BEEN NEGLIGENT, BUT I HAVE NOT GOTTEN THE CODE AND I KNOW IT USUALLY POPS UP ABOUT 60K. I USUALLY CHANGE THE TRANSMISSION FLUID EVERY 30K-35K MILES. I HAVE READ ABOUT OTHER PEOPLE HAVING THE SAME ISSUES SO ITS VERY COMMON. HONDA SAY THEY KNOW ABOUT IT BUT THEY REFUSE TO MAKE A REPAIR (TORQUE CONVERTER) ON WARRANTY BECAUSE I LOST IT AT 60K AND I HAVE 63K

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