NHTSA Complaint #10971984 — 2016 MAZDA CX-5

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10971984
Vehicle 2016 MAZDA CX-5
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

DRIVING ON FREEWAY AT APPROXIMATELY 63 MPH, HEAT WAS ON IN VEHICLE, ALL WINDOWS CLOSED. VERY LIGHT TRAFFIC. HUGE EXPLOSION IN CABIN, GLASS FLYING ALL OVER. I PULLED OFF THE FREEWAY, FOUND THE SUNROOF EXPLODED WITH THE SUNSHADE PARTITION OPEN. THE GLASS WAS PROTRUDING UPWARD. NO INDICATIONS OF A ROCK OR OTHER ITEM STRIKING THE WINDOW. WE HAD GLASS SHARDS IN OUR SCALP THAT WE PICKED OUT AFTER REPEATED WASHINGS. OUR HANDS WERE CUT TRYING TO CLEAR OUT THE REMAINING BROKEN GLASS. NO PRIOR PROBLEMS WITH THE SUNROOF. THE SUNROOF HADN'T BEEN USED THE DAY OF THE EXPLOSION.

Related Complaints for the 2016 MAZDA CX-5

Other UNKNOWN OR OTHER Complaints

#11694143 UNKNOWN Slowly driving into garage when suddenly the engine revved up loudly and unattended accelerated forward, cau...
#11692423 The vehicle's air conditioner expansion valve is defective/malfunctioning. While driving the vehicle with the air c...
#11682679 Our sunroof exploded while we were driving on the highway. Glass shattered on us and fell while we were driving with ...
#11663708 Keyless entry stopped working, key fob battery replaced as well as car battery. Coolant issues. Heater core and sensors
#11660577 The engine light constantly appears along with the "Schedule Maintenance Soon" light. Taken to dealership many times ...

Recent Complaints for the 2016 MAZDA CX-5

#11717451 ELECTRICAL SYSTEM I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured ...
#11717451 SEATS I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured ...
#11714979 SEATS Leather heated seats .. safety put at risks because I suffered burns on my bottom (butt) from the driver seat getting...
#11708612 SUSPENSION With no prior warning, just after turning into driveway, my car got stuck and would not move. It gave clicking sounds...
#11707809 ELECTRICAL SYSTEM Passenger side seat heater overheated and burned upholstery.
Check any vehicle history by VIN - Free vehicle history report