NHTSA Complaint #10971642 — 2012 JEEP GRAND CHEROKEE
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR issue reported to NHTSA
Fire
Complaint Details
| ODI Number | 10971642 |
| Vehicle | 2012 JEEP GRAND CHEROKEE |
| Component | ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR |
| Date of Incident | |
| Date Filed | |
| Mileage | 127,000 miles |
| Crash | No |
| Fire | Yes |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE MADE AN UNUSUAL NOISE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED SMOKE COMING FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR FAILED. THE CONTACT WAS INFORMED OF A RECALL; HOWEVER, THE DEALER STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A RECALL. THE FAILURE WAS NOT REPAIRED. THE RECALL DETAILS WERE UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
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