NHTSA Complaint #10970847 — 2014 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10970847
Vehicle 2014 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I BOUGHT THIS CAR BRAND NEW , WITHIN THE FIRST 600 MILES I TOOK A TRIP TO NORTHERN MICHIGAN ( ABOUT 200 MI. ) AND THE TRANSMISSION " BANGED " INTO 6TH GEAR EVERY TIME IT DOWN SHIFTED TO 5TH GOING UP ANY GRADE AND SHIFTED BACK TO 6TH, OTHER TIMES WHEN I GO TO PULL OUT OF SOMEWHERE IT WILL ACT LIKE ITS LOOKING FOR A GEAR BEFORE I BARELY START MOVING , HAD IT BACK TO FORD A NUMBER OF TIMES , THEY SAY ITS FINE ... NOW HAS 46000 ON IT , STILL DOES IT , HAVE CALLED AND SENT REGISTERED LETTERS TO FORD , THEY SAY BUY EXTENDED WARRANTY AND WORK WITH THE DEALER (LOL ).. THEY JUST CLAIM THEY CHECK IT AND EVEN ASK IF I THOUGHT ABOUT TRADING IT IN ... YA RIGHT....WHAT I WOULD LIKE IS FOR THEM TO FIX IT. SOMETIMES WHEN I BACK OUT OF A PARKING SPOT AND PUT IT IN DRIVE , IT THEN TOO DON'T GO , LOOKS FOR A GEAR FOR A FEW SECONDS (YOU CAN HEAR IT MAKING NOISE) THEN WILL TAKE OFF

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