NHTSA Complaint #10969602 — 2016 FORD EXPLORER
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 10969602 |
| Vehicle | 2016 FORD EXPLORER |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | 23,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
HANKOOK VENTUS S1 NOBLE 2 255/50R20 105H TIRES. AT 20,000 NOTICED RUBBER PIECES OF TREAD PEELING AWAY AND CHIPPING FROM ALL FOUR CLEARLY DEFECTIVE TIRES. THIS DEFECT APPEARS SIMILAR TO TREAD BEING SLICED BY RAZOR BLADES ALL OVER THE TIRES. DEALER ACKNOWLEDGES DEFECTIVE TIRES, BUT REFUSES TO HONOR FORDS WARRANTY TO PRORATE REPLACEMENT AT LESS 60 PERCENT, AND IS ONLY WILLING TO REPLACE WITH SAME BRAND OF TIRE AT 20 PERCENT DISCOUNT OFF $242.00 WHICH IS CLEARLY OVERCHARGING AS I CAN FIND THESE TIRES FOR $97 RETAIL.. THESE TIRES ARE DANGEROUS AND SHOULD BE RECALLED IN LIKE MANNER AS HANKOOKS OTHER 47000 TIRES WHICH WERE RECALLED. I HAVE SEEN OTHER REPORTS ON THE SAME TIRES ON FORD EXPLORERS. SOMETHING MUST BE DONE BEFORE PEOPLE ARE INJURED BY THE MALFUNCTION OF THESE TIRES, OR WORSE. FORD SHOULD BE FORCED TO RECALL THESE TIRES.
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