NHTSA Complaint #10968171 — 2011 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH AND GETTING READY TO EXIT THE HIGHWAY, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE'S SPEED DECREASED. THE CONTACT ENGAGED THE VEHICLE INTO NEUTRAL AND COASTED TO A GAS STATION. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. AFTER RECEIVING A NOTICE FROM THE MANUFACTURER IN DECEMBER OF 2016 TO HAVE THE VEHICLE EVALUATED TO DETERMINE IF A NEW ENGINE WAS NEEDED, THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE VEHICLE WAS OK TO BE DRIVEN. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 167,760.