NHTSA Complaint #10967495 — 2015 VOLKSWAGEN E-GOLF

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10967495
Vehicle	2015 VOLKSWAGEN E-GOLF
Component	FUEL/PROPULSION SYSTEM
Date of Incident	March 21, 2017
Date Filed	March 21, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CHARGER THAT CAME WITH THE CAR WAS STUCK AND COULD NOT BE REMOVED FROM CHARGING PORT. NORMAL PROCEDURE IS TO UNLOCK THE CAR, WHICH UNLOCKS THE CHARGER PIN AND ALLOWS IT TO BE REMOVED. I REPEATED THE PROCESS MULTIPLE TIMES, UNPLUGGED THE CHARGER FROM THE WALL OUTLET, TURNED CAR OFF AND ON, ETC. EVENTUALLY I LEFT THE CAR ALONE FOR 20 MINUTES, WENT BACK AND CLICKED THE LOCK/UNLOCK FOB MULTIPLE TIMES, AND THE CHARGER RELEASED FROM THE CAR. LOOKING ONLINE, I SEE THIS HAS BEEN AN ONGOING PROBLEM AND THE LOCKING SYSTEM IS FAULTY. VW NEEDS TO UPDATE THE SOFTWARE OR REMOVE THE LOCKING FEATURE ALTOGETHER.

Related Complaints for the 2015 VOLKSWAGEN E-GOLF

Other FUEL/PROPULSION SYSTEM Complaints

#11560661 — December 18, 2023 — I was driving and the car shuddered and lost all power and would not accelerate. The car glided to a stop, but there...

#11414340 — April 28, 2021 — CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMA...

#11268374 — October 14, 2019 — THE VEHICLE INTERMITTENTLY WILL NOT UNLOCK/RELEASE THE CHARGING CONNECTOR FROM THE CONNECTION PORT. WHEN THIS OCCURS,...

#11197314 — April 19, 2019 — CHARGE PORT LOCK WOULD NOT RELEASE CHARGING CABLE AFTER CHARGING IS DONE. RESULTS IN STUCK CHARGING CABLES AT PUBLIC ...

#10918074 — October 22, 2016 — AT ABOUT 17500 MILE ON ODOMETER, I HAD JUST UNPLUGGED THIS ELECTRIC CAR FROM A PUBLIC LEVEL 2 CHARGING STATION AND SA...

Recent Complaints for the 2015 VOLKSWAGEN E-GOLF

#11560661 — POWER TRAIN — December 18, 2023 — I was driving and the car shuddered and lost all power and would not accelerate. The car glided to a stop, but there...

#11444703 — UNKNOWN OR OTHER — December 22, 2021 — There is a known issue regarding a software update required to keep using the heat and cooling options on 2015 and ol...

#11427386 — UNKNOWN OR OTHER — August 2, 2021 — The trim located around the gear selectors has separated leaving a sharp chrome edge that cuts your hand when reachin...

#11414340 — ELECTRICAL SYSTEM — April 28, 2021 — CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMA...

#11414340 — POWER TRAIN — April 28, 2021 — CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMA...