NHTSA Complaint #10958731 — 2004 DODGE DURANGO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10958731
Vehicle	2004 DODGE DURANGO
Component	AIR BAGS
Date of Incident	January 1, 2016
Date Filed	March 5, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS TOLD I WOULD GET A LOANER CAR FOR MY DRIVER SIDE AIR BAG, THEN EVERY TIME I AM PUT THROUGH TO TO DEALER I AM THEN TOLD I MAY HAVE TO GO TO THE ENTERPRISE AND GET A RENTAL AND PUT DOWN $100 OF MY OWN MONEY... I DON'T HAVE THAT. SO THAT IS STILL NOT REPLACED, ALSO NOW THERE IS NO PARTS FOR THE PASSENGER SIDE AND IT'S NOT AT ALL SAFE, THE LIGHT IS GOING OFF AND ON IN MY CAR AND I HAVE SECTION 1 AND MY CAR IS 2004 MEANING THE 6-9 YEARS IS NOW IN THE 13TH YEAR. I WANT A LOANER CAR TILL YOU CAN FINALLY FIX BOTH AIRBAGS, THIS IS INSANE!

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