NHTSA Complaint #10958591 — 2016 HYUNDAI TUCSON

THE CAR WAS PURCHASED JUNE 1, 2016. FOUND THAT THE TRANSMISSION DOES NOT ENGAGE CORRECTLY FROM A STOP. THE CAR REVS AND DOESN'T MOVE THEN ALL OF THE SUDDEN IT TAKES OFF. YOU NEVER KNOW WHEN IT IT GOING TO HAPPEN. AND YOU NEVER KNOW HOW FAST IT IS GOING TO GO ONCE THE TRANSMISSION ENGAGES. THERE HAVE BEEN MANY TIMES THAT I HAVE FELT LIKE I COULD HIT SOMEONE BECAUSE THE CAR "TAKES OFF" ON ITS OWN. I AM HESITANT TO TAKE OFF IN TRAFFIC BECAUSE I NEVER KNOW IF THE TRANSMISSION IS GOING TO ENGAGE CORRECTLY. THEY SAY IT IS THE DUEL CLUTCH CAUSING THE ISSUE. I HAVE TAKEN THE CAR INTO THE DEALERSHIP 3 TIMES. 10/7/16 RECALL 16-01-038, DCT LOGIC UPDATE OPERATION 61C077R0, 16-01-057, 11/18/16 DCT UPDATE OPERATION 60C095RI, ALSO RESET ADATT VALVE, 2/10/17 TOOK THE CAR IN BECAUSE STILL HAVING SAME ISSUE, WAS TOLD "THAT'S HOW THE CAR DRIVES". I HAVE ALSO REPORTED THE SITUATION TO HYUNDAI, CASE #10008011 AND THEY TOOK MY INFORMATION BUT HAVEN'T GOTTEN BACK TO ME. I AM AFRAID TO TAKE THE CAR ON EXTENDED TRIPS BECAUSE I DON'T FEEL SAFE DRIVING THE CAR. SOMEONE IS GOING TO GET HURT OR EVEN WORSE IF THIS SITUATION IS NOT RESOLVED OR THESE CARS AREN'T TAKEN OFF THE ROAD.