NHTSA Complaint #10956265 — 2015 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10956265
Vehicle 2015 FORD F-150
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 1,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

BOUGHT F150 IN FALL OF 2015, FIRST FEW DAYS OF COLD WEATHER MY BACK PASSENGERS DOORS WOULD NOT CLOSE. THEY JUST KEPT BOUNCING BACK AT ME. DID THAT A FEW TIMES DIDN'T THINK THAT MUCH ABOUT IT. NEXT FALL SEASON OF 2016 I HAVEN'T BEEN ABLE TO OPEN MY REAR DOORS ON MY 55,000 VEHICLE FOR THE PAST 4 MONTHS. NOW MY TAILGATE WON'T OPEN UP EITHER! WHAT A JOKE. TOOK IT TO FORD DEALER AND TOLD ME IT WOULD BE AT LEAST 1 MONTH BEFORE PARTS WOULD COME IN THERE ON BACK ORDER! SO FORD KNOWS ABOUT THE PROBLEM BUT WON'T DO ANYTHING ABOUT IT. SALESMAN OFFERED ME SOME ROPE TO TIE THE DOORS SHUT SO THEY WOULDN'T OPEN UP!!!!!!!! HOW ABOUT THAT FOR A SAFETY CONCERN. $55,000 VEHICLE AND THEY OFFER ME ROPE TO KEEP MY DOORS CLOSED. I CAN'T PUT ME KIDS ON THE TRUCK CAN'T USE MY VEHICLE FOR WAYS I INTENDED FOR THE PAST 5 MONTHS YET I KEEP PAYING MY PAYMENTS OF THIS. WHAT A JOKE. JUST TRIED TO OPEN MY TAILGATE YESTERDAY AND THE LOCK MECHANISM ISN'T EVEN TRIGGERING THE LOCK IN THE TAILGATE, ITS SEIZED UP CAN'T USE THAT NOW EITHER. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS.

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