NHTSA Complaint #10955495 — 2016 MAZDA CX-5

I BROUGHT MY VEHICLE TO MAZDA AT SANSONE RT 1 AUTOMALL AVENEL, NJ 732-587-1100 TO HAVE THE STEERING WHEEL PROBLEM ADDRESSED. THIS IS THE SECOND TIME THIS IS HAPPENING SINCE HAVING BOUGHT THIS VEHICLE BRAND NEW. THE REPLACED THE STEERING WHEEL FOR THE SAME ISSUE LAST YEAR. SINCE THE REPLACEMENT ONE WAS INSTALLED, THE WHEEL IS PEELING AGAIN. THIS IS A LEASED VEHICLE AND I AM CONCERNED THAT I WILL BE FINED ON THE RETURN PART AT THE END OF THE AGREEMENT. I DO NOT WEAR RINGS, I AM NOT MARRIED, AND I DO NOT USE CHEAP SOAP/HAND CREAM BECAUSE THEY ASKED ME IF I DO ANY OF THOSE THINGS. IT IS PEELING IN THE SAME SPOT AND GETS WORSE OVER TIME FROM NORMAL WEAR AND TEAR OF TURNING THE WHEEL. I BELIEVE THIS IS A MANUFACTURE DEFECT AND IT HAS NOT GAINED ENOUGH ATTENTION YET OR OTHER CONSUMERS MAY NOT REALIZE THIS IS A PROBLEM. MAZDA CORPORATE WAS AT MY DEALER WHEN THIS WAS LOOKED AT ON THE 16TH AND GAVE ME THE RESPONSE NOTATED IN THE THIRD PICTURE ATTACHED. I DO LOVE MY MAZDA. I ENJOY THE VEHICLE. I JUST WANT A SOLUTION TO THIS STEERING WHEEL PROBLEM SO IT CAN BE NORMAL LIKE ALL THE OTHER PARTS OF MY CAR. I KEEP MY VEHICLE CLEAN AND WELL KEPT. THIS HAS NEVER HAPPENED TO ME WITH A LEATHER STEERING WHEEL, AND I ALSO HAVE A 2016 KIA FORTE WITH A LEATHER STEERING WHEEL THAT DOES NOT HAVE THE SAME ISSUE LIKE MY MAZDA DOES. PLEASE HELP IF YOU CAN, THANK YOU IN ADVANCE!!