NHTSA Complaint #10955401 — 2016 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10955401
Vehicle	2016 HONDA PILOT
Component	POWER TRAIN
Date of Incident	January 9, 2017
Date Filed	February 18, 2017
Mileage	37,009 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PROBLEM WITH TRANSMISSION MAKING "SQUEAKING/CHIRPING" NOISE WHEN SHIFTING BETWEEN 2ND & 3RD GEAR. ALSO ROUGH RIDE AT HIGHWAY SPEEDS AS IF ENGINE WAS MISFIRING. LOCAL HONDA DEALER SERVICE REPRESENTATIVE INDICATED DESIGN FLAW FOR 2016 HONDA PILOT TOURING MODEL INVOLVING TRANSMISSION COOLER. SEALS FAIL IN COOLER ALLOWING ENGINE COOLANT TO MIX WITH TRANMISSION FLUID AND TRANSMISSION FLUID TO ENTER COOLING SYSTEM. COMPLETE TRANSMISSION REPLACMENT AND COOLING SYSTEM DETERGENT FLUSHED WAS PERFORMED. VEHICLE HAD 37,009 MILES WHEN TAKEN TO DEALER...JUST OUT OF WARRANTY. DEALER COMPLETED REPAIRS FOR NO COST AS "GOOD WILL GESTURE". ONGOING CONCERN THAT OIL CONTAMINATION IN COOLING SYSTEM MAY HAVE CAUSED UNKNOWN DAMAGE.

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