NHTSA Complaint #10954977 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	10954977
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	February 10, 2017
Date Filed	February 15, 2017
Mileage	113,854 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

DRIVING TO THE MOVIE THEATER IN MY 2011 SONATA 2.4 GLS, 113K MILES, TRAVELING THROUGH 40MPH AND ACCELERATING ON AN ACCESS ROAD AND THE ENGINE QUIT. THERE WERE NO WARNING SIGNS, IT JUST STOPPED. I COASTED INTO A PARKING LOT AND TRIED TO RESTART. IT WOULDN'T TURN, SO I TRIED JUMPING IT - NO LUCK. BOUGHT/INSTALLED A BATTERY FROM A WALMART THAT WAS NEAR THE PARKING LOT - NO LUCK. SO, I THOUGHT IT WAS THE STARTER AND HAD IT TOWED TO THE NEARBY AUTOTIRE REPAIR SHOP. AFTER SOME INVESTIGATION, THEY CALLED ME AND STATED THE ENGINE HAD SEIZED. AWESOME. AFTER DOING SOME RESEARCH ON LINE, I FOUND OUT IT'S A COMMON PROBLEM, NECESSITATING A CLASS ACTION SETTLEMENT. I CALLED THE HYUNDAI CUSTOMER CARE LINE AND THEY TOWED IT TO THE HYUNDAI DEALER IN ST CHARLES, MO. SO FAR, I'M IN FOR $180 FOR THE TWO TOWS, $165 FOR THE DIAGNOSTIC CHECK, AND $671 FOR THE RENTAL CAR. HAVE MY LAWYER AT THE READY IF HYUNDAI TRIES TO WEASEL OUT OF THEIR OBLIGATION TO FIX THIS KNOWN DEFECT. MORE TO FOLLOW.

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