NHTSA Complaint #10954572 — 2011 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10954572
Vehicle	2011 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2014
Date Filed	February 14, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WE HAVE EXPERIENCED CLEARLY DISCERNIBLE EXHAUST GAS LEAKS INTO THE CABIN OF THE 2011 EXPLORER, WHICH ARE MOST NOTICEABLE WHEN ACCELERATING. WE TOOK THE VEHICLE TO THE LOCAL DEALERSHIP RECENTLY, AND THEY IMPLEMENTED A TSB FROM FORD THAT INVOLVED ADDING SMALL VENTS IN THE REAR DOOR AREA. THE DEALERSHIP COULD NOT TELL US IF THIS WOULD ACTUALLY RESOLVE THE ISSUE. AND WE HAVE NOT DRIVEN THE VEHICLE SINCE THAT TIME, SO DON'T YET KNOW IF THE PROBLEM HAS BEEN RESOLVED BY THE TSB IMPLEMENTATION.

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