NHTSA Complaint #10950108 — 2016 NISSAN MURANO

MY SIX-MONTH OLD 2016 NISSAN MURANO PLATINUM HAD SPONTANEOUS COMBUSTION OF MOON ROOF WHILE DRIVING ON FREEWAY IN GOOD WEATHER. THERE WERE NO CARS AROUND ME AND NO OVERHEAD PASS. THERE WERE NO BUMPS IN THE ROAD. I SAW NO ROCKS OR ANYTHING COMING TOWARD THE CAR. THERE WAS NO PREVIOUS DAMAGE. I HEARD A SNAP SOUND AND A LOUD BANG LIKE A GUNSHOT OR BOMB. IT SCARED ME. I DIDNT KNOW WHAT HAD HAPPENED UNTIL I WAS OFF THE FREEWAY AND CHECKED MY CAR OUT. THE DEALER WILL NOT PAY FOR IT. THEY SAY IT WAS A ROCK. THERE WAS NO ROCK SEEN AND NO ROCK FOUND IN THE HOLE ON TOP OF MY CAR/MOONROOF. RESEARCH ONLINE SHOWS THAT MANY PEOPLE ALL OVER THE WORLD ARE REPORTING THIS HAPPENING FOR NISSAN AND OTHER CAR MAKES. ALL THE PICTURES AND THE STORIES REPORTED ARE THE SAME. I TOOK PICS. CAR MAKERS ARE USING CHEAPER, THINNER GLASS FOR MOON/SUN ROOFS TO KEEP DECENT MILEAGE. THE GLASS CAN BE INSTALLED WRONG, TEMPERED WRONG OR IS NOT FITTED WELL CAUSING IT TO HAVE ISSUES WITH PRESSURE. I HAVE NOTICED MOST OF THESE REPORTS INDICATE THE OCCURRENCE WHILE THE CAR IS TRAVELING ON A FREEWAY WHERE IT WOULD BE HIGHER SPEEDS THAN IN THE CITY. PLEASE INVESTIGATE. NISSAN OF BAKERSFIELD NEEDS TO PAY AND STAND BY THE CUSTOMER IN THIS CONCERN OF A DEFECTIVE PRODUCT.