NHTSA Complaint #10948539 — 2012 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS OPERATED, VARIOUS WARNING INDICATORS ILLUMINATED AND THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR DAMAGED THE ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE ALTERNATOR WAS 180 AMPS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.