NHTSA Complaint #10947642 — 2016 MERCEDES-BENZ E350

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	10947642
Vehicle	2016 MERCEDES-BENZ E350
Component	AIR BAGS
Date of Incident	November 28, 2016
Date Filed	January 25, 2017
Mileage	5,200 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY VEHICLE WAS MOVING THRU INTERSECTION WHEN ANOTHER VEHICLE RAN A RED LIGHT. I HIT THE BRAKES, BUT STILL CRASHED INTO SIDE OF OTHER VEHICLE AT 20-25 MPH. MY VEHICLE HAD FRONT END DAMAGE AND WAS A TOTAL LOSS. I WAS WEARING A SEAT BELT, BUT IT DID NOT HOLD ME TO THE SEAT. I HIT THE STEERING WHEEL WITH MY CHEST AND HAD TO GO TO HOSPITAL FOR X-RAYS. ALSO, THE STEERING WHEEL AIR BAG DID NOT DEPLOY. THE DEALER SAID I WAS NOT GOING FAST ENOUGH TO DEPLOY AIR BAG. THAT IS NOT TRUE. *TR

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