NHTSA Complaint #11703257 — 2016 MERCEDES-BENZ E350

The contact owns a 2016 Mercedes-Benz E350. The contact stated that water was leaking inside the vehicle through the seal around the windshield. The contact stated that upon manually pushing the windshield, the windshield was movable. Additionally, the contact stated that there was a windy sound coming through the windshield while driving. The vehicle was taken to Dunaway Glass Repair Company, where the windshield was being replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline for the VIN to be added to a recall for potential reimbursement. The failure mileage was approximately 140,000.