NHTSA Complaint #11619351 — 2016 MERCEDES-BENZ E350
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11619351 |
| Vehicle | 2016 MERCEDES-BENZ E350 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PR |
Consumer Description
Q1: Yes, it is available for inspection upon request. The instrument cluster showed some messages* randomly appearing/beeping on and off but there were other issues present: • Acceleration not possible in drive • At one point transmission would not shift from gear 3 • *Speedometer would go up and down randomly until it eventually stayed at 0 physically and digitally as I was going 55-60 MPH • *Check Engine light ON • *Red ‘Brake’ light ON • *ABS failed • *Distance sensors failed • *Stability control failed • *Electronic braking system failed • *Power steering failed • *Cruise control failed • *Mercedes PRE-SAFE failed • *Blind Spot Assist failed • *Lane Keeping Assist failed • *Adaptive Highbeam Assist failed • *Mileage was not displaying on the dash • Car would not shut off as I pushed the off button when I managed to eventually stop • *Climate temperature sensor reaching temps of 127 degrees Fahrenheit. Q2: I lost control of the vehicle while driving on the highway at relevant speeds. I was unable to safely stop for some time. If this had been at night, the issue would have been even more dangerous. This car has previously slammed on the brakes erroneously (no visually perceived danger of a forward collision). These previous brake slamming issues happened once in a traffic jam on the highway and once on a main road. Q3: Not that I know of or remember, no. Q4: Before this latest incident, I have previously left my car at the dealership’s workshop to be inspected for some relevant issues and concerns that I have had. It was there for almost 2 months on one occasion. Q5: There was only one warning lamp on the instrument cluster related to the collision prevention assist being inoperative. This message has been on the dash for maybe a year or more. The times it previously slammed on the brakes erroneously, no messages were on the dash.
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