NHTSA Complaint #10947033 — 2012 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER HEARD A WHINING NOISE UNDER THE HOOD AND THE BATTERY INDICATOR ILLUMINATED. THE CONTACT STATED THAT THERE WAS A BURNING ODOR INSIDE THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED BY A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.