NHTSA Complaint #10946739 — 2016 FORD EXPLORER

I PURCHASED A FORD EXPLORER XLT BACK IN SEPTEMBER OF 2015. NOW, AFTER ONLY 16 MONTHS OF DRIVING AND 23,000 MILES DRIVEN MY DEALER IS TELLING ME THAT I NEED NEW TIRES ON THE CAR. WE HAVE HANKOOK VENTUS S1 NOBLE2 TIRES (H452) AND THE TIRES CARRY A TREAD WARRANTY OF 50,000 MILES HOWEVER THE DEALER SAYS THEY DON'T GUARANTEE THE TIRE AND I CALLED HANKOOK AND THEY SAID THEY ONLY GUARANTEE TIRES THAT YOU PURCHASE SECONDARILY AND NOT ON OEM TIRES INCLUDED IN THE PURCHASE OF THE CAR. TIRE SIZE IS 255/50R20. I WOULD THINK THAT EITHER THE DEALER OR THE MANUFACTURE WOULD STAND BEHIND THEIR PRODUCT INSTEAD OF PAWNING IT OFF ON ONE ANOTHER WHILE I APPARENTLY HAVE TO FORK OUT $1,000.00 FOR A BAD PRODUCT. NOT SURE WHAT ELSE TO SAY EXCEPT I WOULD ADVISE ANYBODY LOOKING FOR TIRES TO NEVER BUY HANKOOK TIRES. *TR