NHTSA Complaint #10945605 — 2011 FORD EXPLORER

THE BATTERY CHARGING SYSTEM COMES ON WHILE DRIVE AT NORMAL SPEED AND THE STEERING BECOMES VERY HARD AND THEN EVERYTHING SHUTS DOWN AND IF YOU ARE LUCKY YOU MIGHT MAKE IT OFF THE SIDE OF THE ROAD. THIS IS VERY SCARY AS I LIVE IN A RURAL AROUND WHERE YOU CAN'T ALWAYS GET OVER IN AN APPROPRIATE AREA. IN THE PAST I COULD LET IT SET FOR A MINUTE AND RESTART IT AND WOULD BE FINE. RECENTLY HAD TO HAVE IT JUMP STARTED FOR IT TO RUN AGAIN AND THEN SEEMS FINE. JUST LAST NIGHT/THIS MORNING IT WAS SO BAD THAT WE HAD TO LET IT SIT FOR SEVERAL HOURS BEFORE WE COULD GET IT TO JUMP START IT AGAIN. I HAVE SAW THAT OTHERS HAVE HAD SIMILAR COMPLAINTS. WHEN I SEARCHED MY VIN NUMBER IT SAYS THERE IS NO RECALLS BUT WHEN I WAS SEARCHING FOR RECALLS IT MENTIONS THE POWER STEERING AS A RECALL. THE RECALL WAS PRIOR TO ME PURCHASING THIS UNIT. I AM FRUSTRATED AND THIS IS A GREAT SAFETY RECALL THAT FORD SHOULD FIX ON ALL VEHICLES. THE DATE ENTERING AS EVENT HAPPENED WAS THE LAST EVENT BUT IT STARTED BACK IN MAY OF 2016. *TR