NHTSA Complaint #10944519 — 2011 CHEVROLET MALIBU

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	10944519
Vehicle	2011 CHEVROLET MALIBU
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 11, 2017
Date Filed	January 12, 2017
Mileage	78,450 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I WAS DRIVING AND THE CAR BEGAN TO SHAKE AND JERK, AND THEN THE ALERTS ACROSS THE DASH CAME UP AS "SERVICE ESC", "SERVICE TRACTION", AND "ENGINE POWER REDUCED". I TOOK IT TO A CHEVY DEALERSHIP AND WAS TOLD THE THROTTLE BODY NEEDED TO BE REPLACED. AFTER PAYING $550.00 FOR THE REPAIR THE CAR SEEMED TO WORK FINE UNTIL RECENTLY, ONLY TWO MONTHS AFTER THE INITIAL REPAIR THE SAME EXACT THING HAS HAPPENED, AND NOW THE DEALERSHIP IS TELLING ME THAT THEY DO NOT KNOW WHAT IS WRONG WITH THE CAR, THERE IS NO RECALL AND I'LL EITHER HAVE TO TRADE THE CAR IN (WHICH I CAN'T AFFORD TO DO) OR JUST DRIVE IT AND HOPE THE PROBLEM WILL CORRECT ITSELF. I AM BEYOND SCARED TO DRIVE IT AS MY DAUGHTER IS IN THE CAR WITH ME, AND I DO NOT WANT TO BE DRIVING A DEATH TRAP DOWN THE HIGHWAY. PLEASE HELP.

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