NHTSA Complaint #10943727 — 2015 FORD F-150
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10943727 |
| Vehicle | 2015 FORD F-150 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 24,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
WINDSHIELD WASHER FLUID FROZEN IN LINES. WHEN PUSHING THE WASHER FLUID BUTTON WHILE DRIVING, THE WIPERS WOULD WIPE BUT NOT WASHER FLUID WOULD COME OUT CAUSING A DANGEROUS VISIBILITY SITUATION. I TOOK IT TO THE DEALER THAT DAY WHILE THEY WERE STILL FROZEN AND THE DEALER SAID I DID HAVE THE CORRECT WINDSHIELD WASHER FLUID IN THEM, BUT THEY WERE HAVING PROBLEMS WITH THEM FREEZING, SO THEY SAID THEY DUMPED MORE ALCOHOL IN THE TANK AND SAID TO LET IT THAW OVERNIGHT IN THE GARAGE (THANKFULLY I HAVE A HEATED GARAGE, BUT MANY DON'T SO I'M NOT SURE WHAT THEIR SOLUTION WOULD BE). I ASKED THE DEALER TO PERFORM THE TSB CURRENTLY OUT THAT COVERS THIS VERY SITUATION. THEY SAID THEY PUT MORE ALCOHOL IN THE TANK AND IT SHOULD BE FINE. THE DEALER WAS DAHL FORD LOCATED IN ONALASKA, WI. THIS EVEN BEING A PROBLEM TO BEGIN WITH IS A ALARMING, AND A DEALER NOT WILLING TO FIX SUCH AN IMPORTANT PROBLEM WHEN IT'S A KNOWN ISSUE IS JUST AS MUCH OF AN ALARM! SECONDLY, MY DOOR LATCHES ALSO FREEZE ON THE TRUCK WHEN TEMPS ARE BELOW FREEZING. ALL 4 DOORS OF MY CREW CAB ARE AFFECTED. DEPENDING ON THE DAY, IT VARIES WHICH ONE FREEZES. I HAVE STOPPED USING CAR WASHES AND TRYING TO KEEP MY TRUCK AS DRY AS POSSIBLE TO NO AVAIL. ONCE THESE LATCHES FREEZE, THE DOOR WILL EITHER NOT LOCK OR UNLOCK (DEPENDING ON THE LAST POSITION OF THE SWITCH), OR WHEN YOU OPEN THE DOOR AND SHUT IT, THE DOOR MECHANISM WILL NOT GRAB AND HOLD THE DOOR SHUT. AFTER REPEATED SLAMMINGS I CAN USUALLY GET IT TO LOCK, BUT THIS IS ABSOLUTELY RIDICULOUS. I HAVE TO CARRY BUNGEE CORDS AROUND IN CASE MY DOORS WON'T CLOSE AND I HAVE TO BUNGEE CORD THEM CLOSED TO DRIVE HOME! I HAVE A NEWBORN, I CAN'T HAVE THIS CRAP ON A TRUCK WITH 20K MILES! MANY MANY MANY MANY MANY PEOPLE ARE HAVING THESE EXACT SAME ISSUES, I ONLY FOUND OUT HOW MANY THERE WERE AFTER DOING AN ONLINE SEARCH FOR A FIX. *TR
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