NHTSA Complaint #10940273 — 2015 FORD F-150

MY 2015 FORD F150 TRUCK HAS INOPERATIVE FROZEN DOOR LATCHES.I HAVE WAITED 6-8 WEEKS FOR THE PARTS TO COME IN. IVE HAD MANY OCCASIONS IVE HAD TO BUNGEE MY DOOR SOMEWHAT CLOSED TO GET MY FAMILY HOME.I CANNOT GET INTO MY TRUCK AND WHEN I DO I CANNOT GET THE DOOR TO SHUT BECAUSE OF THE INOPERATIVE DOOR LATCHES. I HAD IT AT A FORD DEALERSHIP FOR A FROZEN DOOR LATCH, INOPERATIVE TSB (16-0155) ON 1/6/17. ON 1/7/17 I WENT OUT TO MY TRUCK AND I CANNOT GET INTO IT EVEN WITH THE TSB WORK DONE THE DAY BEFORE. THEY REPLACED SOME UPDATED PARTS AND CLEANED AND LUBED THE LATCHES.I ALSO HAVE WINDOWS THAT FREEZE SHUT WITH NO SNOW OR ICE HOLDING THEM SHUT. THESE ARE MAJOR SAFETY ISSUES ! I HAVE A FEW VIDEO RECORDINGS OF ME TRYING TO GET INTO MY TRUCK WITH NO LUCK AND HAVE STOPPED TO MY DEALER WITH A BUGEE HOLDING THE PASSENGER DOOR FROM OPENING WITH MY 2 YR OLD SON IN THE BACK. IVE BEEN DEALING WITH THESE PROBLEMS SINCE NEW.