NHTSA Complaint #10936759 — 2011 FORD FUSION HYBRID

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10936759
Vehicle	2011 FORD FUSION HYBRID
Component	STRUCTURE:BODY
Date of Incident	December 19, 2016
Date Filed	December 21, 2016
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

DRIVERS SIDE INTERIOR DOOR HANDLE BROKE WHEN I WENT TO EXIT THE CAR. THIS IS A WIDE SPREAD PROBLEM THAT HAS BEEN REPORTED FREQUENTLY ON THE OWNER FORMS. ANYWHERE FROM 10K TO 30K MILES THE HANDLES BREAK LEAVING WITH EITHER OUTING THE WINDOW DOWN TO USE THE OUTSIDE HANDLE TO OPEN THE DOOR OR CRAWLING OUT THE OTHER SIDE. THIS COULD BE A SAFETY CONCERN IF YOU NEEDED TO EXIT QUICKLY FROM EITHER AN ACCIDENT, FIRE OR OTHER IMMEDIATE PROBLEM. THE REPLACEMENT PARTS HAVEN'T BEEN REDESIGNED AND BRAKE AFTER THE SAME USAGE. *TR

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