NHTSA Complaint #10929877 — 2013 TOYOTA PRIUS V

ON OCTOBER 31, MY WIFE AND SON WERE IN THE CAR APPROACHING A PARKING SPACE AFTER COMPLETING A 360 DEGREE TURN INTO THE PARKING SPACE. CAR SUDDENLY ACCELERATED AND JUMPED A 7" HIGH CURB BLOWING OUT THE RIGHT FRONT TIRE AND DAMAGING THE RIGHT REAR TIRE. CAR WAS TOWED TO THE TEAM TOYOTA IN GLEN MILLS WHO TOLD ME TO NOTIFY TOYOTA OF THE INCIDENT. TOYOTA CALLED ME ON NOVEMBER 2 AND GIVEN A COMPLETE DETAILED ACCOUNT OF THE INCIDENT. ON NOVEMBER 3, TOYOTA SENT AN AUTHORIZATION FORM TO DOWNLOAD THE EDR DATA WHICH WAS RETURNED ALONG WITH DIAGRAMS OF THE INCIDENT. ON NOVEMBER 4, BOSCH CONTACTED ME REQUESTING THE INFORMATION ALREADY SENT TO TOYOTA WHICH WAS SENT TO THEM. ON NOVEMBER 22, THE BOSCH REPRESENTATIVE WENT TO THE DEALERSHIP AND DOWNLOADED THE EDR DATA. ON 11/26/16 - RECEIVED REPORT FROM EAA ENGINEERING ANALYSIS. INDICATES THAT THE CAR ACCELERATED FROM 2.5 MPH TO 7.5 MPH IN 1.8 SEC. ACCELERATOR DEPRESSED TO 100% AND AT 98% AT IMPACT. THERE WAS NO POST CRASH INFORMATION IN THE REPORT . I HAVE CALLED TOYOTA THREE TIMES SINCE RECEIVING THE REPORT AND HAVE NOT BEEN ABLE TO SPEAK WITH THE CASE MANAGER NOR THE CLAIMS DEPARTMENT TO DATE. THEY INDICATE THAT I WON'T HEAR ANYTHING UNTIL JANUARY 5. IN THE MEANTIME I AM DRIVING A RENTAL CAR. *TR