NHTSA Complaint #11397581 — 2013 TOYOTA PRIUS V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11397581
Vehicle	2013 TOYOTA PRIUS V
Component	ENGINE
Date of Incident	February 17, 2021
Date Filed	February 23, 2021
Mileage	172,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I WAS DRIVING ON THE HIGHWAY THE OTHER DAY AND MY 2013 PRIUS AND ALL OF A SUDDEN I FELT A POP AND I HAD NO GAS BY THE GRACE OF GOD I WAS ABLE TO PULL OVER AND NOT GET KILLED I CALLED FOR ROADSIDE ASSISTANCE I DID HAVE POWER I DID HAVE STEERING BUT THERE WAS NO GAS UPON CHECKING AT MY TOYOTA DEALER THEY SAID THE PISTON HAD GONE STRAIGHT THROUGH THE ENGINE AND I NEEDED A NEW ENGINE AND THAT IT WAS PROBABLY DUE TO ABUSE OF OIL AND LACK OF OIL CHANGES I GOOGLED AND SAW THAT THIS WAS A KNOWN PROBLEM AND I'M ACTUALLY A DOCTOR AND HAVE SEVEN CHILDREN AND I DID CHANGE MY OIL AND I HAD NO WARNING LIGHT

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#11326622 — May 30, 2020 — WE WERE DRIVING IN THE CITY AND AFTER GOING ON A SLIGHT INCLINE ROAD THE CAR STARTED TO LOSE POWER. NOTICED A FEW WAR...

#11316850 — March 8, 2020 — THE ENGINE OIL RUNS LOW BETWEEN OIL CHANGES AND NO WARNING LIGHTS ARE DISPLAYED. THE CAR WAS IN MOTION AND SHAKING...

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