NHTSA Complaint #10929535 — 2009 MERCEDES BENZ C300

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10929535
Vehicle 2009 MERCEDES BENZ C300
Component STEERING
Date of Incident
Date Filed
Mileage 82,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

THIS CAR IS PURCHASED USED IN MARCH OF 2016 HAS NOT GIVEN ME ANY PROBLEMS STARTING UNTIL NOVEMBER 26. THE CAR WOULD NOT START OR EVEN "CLICK" AT ALL THIS DAY. HAS TO BE TOWED TO MECHANIC. THE MECHANIC WAS UNABLE TO FIX THE ISSUE AND IT HAD TO BE TOWED TO THE MERCEDES DEALERSHIP. THEY FOUND THAT THE ELECTRONIC STEERING LOCK NEEDS TO BE FIXED AND POSSIBLY THE ELECTRONIC IGNITION SYSTEM. THESE ARE VERY EXPENSIVE TO FIX. THESE ARE ALSO KNOWN ISSUES WITH THIS SPECIFIC MODEL. MANY OTHER MERCEDES-BENZ'S OWNERS HAVE HAD TO FIX THE SAME ISSUE AND MERCEDES HAS YET TO DO A RECALL OR ANYTHING TO RESOLVE THE KNOWN PROBLEM. I NOW HAVE A CAR THAT CANNOT BE USED. IT IS UNDRIVEABLE. IT WILL NOT START.

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