NHTSA Complaint #10928128 — 2014 FORD C-MAX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10928128
Vehicle	2014 FORD C-MAX
Component	UNKNOWN OR OTHER
Date of Incident	September 1, 2016
Date Filed	November 27, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I RECEIVED A LETTER INFORMING ME OF THE RECALL ON THE DOOR LATCH, HOWEVER PARTS WILL NOT BE AVAILABLE UNTIL POSSIBLY THE 2ND QUARTER 2017. CONSIDERING MY LATCH ON THE BACK OPENS SOMETIMES, I AM CERTAINLY CONCERNED FOR MY DOORS OPENING WITH MY KIDS. HAVING TO WAIT IS UNACCEPTABLE. I SHOULD HAVE BEEN PROVIDED A LOANER CAR UNTIL MINE IS FIXED. I AM VERY10 DISSATISFIED WITH FORD MOTOR COMPANY. *TR

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