NHTSA Complaint #10927097 — 2007 HYUNDAI ENTOURAGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10927097
Vehicle	2007 HYUNDAI ENTOURAGE
Component	STRUCTURE:BODY
Date of Incident	November 20, 2016
Date Filed	November 20, 2016
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AS I RAMPED ON TO A BUSY INTERSTATE, THE FRONT HOOD LATCH GAVE WAY. THE HOOD FLIPPED UP SMASHING MY WINDSHIELD AND BLOCKING ALL FRONT VISION. I WAS ABLE TO GET OVER TO THE SHOULDER WITHOUT GETTING HIT BY ANOTHER VEHICLE. I WAS GOING ABOUT 60 MPH WHEN THE HOOD LATCH GAVE WAY. ABOUT TWO WEEKS AGO, SAME THING: THE FRONT HOOD LATCH GAVE WAY, BUT THAT TIME I WAS GOING ONLY ABOUT 25 MPH AS I SLOWED DOWN ON A SECONDARY ROAD TO TURN IN TO THE SUBDIVISION WHERE I LIVE. NO HARM DONE TO THE WINDSHIELD THE FIRST TIME. FIRST TIME I ASSUMED I HAD NOT PROPERLY SHUT DOWN THE HOOD. SECOND TIME, THE HOOD LATCH AND SAFETY FAILED.

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