NHTSA Complaint #10925074 — 2010 FORD FLEX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10925074
Vehicle 2010 FORD FLEX
Component STEERING
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

APPROXIMATELY 5 MONTHS AGO I WENT TO GO START MY 2010 FORD FLEX AND I HAD NO POWER STEERING. I COULD NOT STEER MY CAR AT ALL, AFTER SITTING FOR ABOUT 20 MINUTES I RE-STARTED MY VEHICLE AND THE STEERING WAS BACK TO NORMAL. SINCE THEN I HAVE HAD INTERMITTENT PROBLEMS WITH MY POWER STEERING. OCCASIONALLY WHEN I START MY VEHICLE I HAVE NO POWER STEERING, IF I TURN THE STEERING WHEEL SLIGHTLY LEFT OR RIGHT IT WILL COME BACK ON. I HAVE NO WARNING LIGHTS ON MY DASHBOARD FOR THIS, BUT I HAVE HAD ON OCCASION THE TRACTION CONTROL LIGHT COME ON BUT ONLY FOR A COUPLE OF MINUTES, THEN IT GOES AWAY. I HAVE TAKEN IT TO FORD AND THEY CLAIMED I HAD A FAULT CODE FOR THE POWER STEERING, BUT COULD NOT SEND ME ANY INFO ON IT. LUCKILY THIS HAS NOT HAPPENED WHILE THE VEHICLE IS BEING DRIVEN, IT'S USUALLY UPON STARTING. IT SEEMS BASED ON THE RECALL OF 2011-2014 THAT FORD WOULD HAVE INCLUDED THE 2010 VEHICLES. IF THIS HAPPENS WHILE I'M DRIVING IT COULD HAVE SERIOUS CONSEQUENCES.

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