NHTSA Complaint #10924607 — 2012 FORD EXPEDITION

WHILE DRIVING WITH MY FOUR CHILDREN THE VEHICLE WILL DOWN SHIFT ALL OF A SUDDEN WHILE TRAVELING DOWN THE FREEWAY. BROUGHT IT TO THE DEALERSHIP AND WAS TOLD IT WAS NOT UNDER WARRANTY THEY SAID TO CALL THE FORD 1-800 #. CALLED 1-800 # AND WAS TOLD THAT IT WAS NOT ON THE RECALL YET. SO I AM EXPECTED TO PAY FOR A REPAIR WHICH COULD BE PLACED ON A RECALL LIST. THE DIAGNOSIS WAS THE LEAD FRAME AND THE SAME ISSUES AS THE RECALL.