NHTSA Complaint #10920059 — 2007 HYUNDAI ENTOURAGE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10920059
Vehicle	2007 HYUNDAI ENTOURAGE
Component	SUSPENSION
Date of Incident	October 28, 2016
Date Filed	October 30, 2016
Mileage	122,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

CONTROL ARMS ROTTED OUT AND WHILE I WAS DRIVING. I WAS DOING 25 ON A SIDE ROAD WHEN THE VEHICLE STARTED TO SLIDE AND WAS UNSTOPPABLE. I HAD TO PUT THE VEHICLE INTO PARK WHILE IT WAS STILL MOVING TO GET IT TO STOP. WHEN THE TOW TRUCK DRIVER AND POLICE ARRIVED THEY SAID THE CONTROL ARMS ROTTED OUT AND SNAPPED. HAD I MADE THE LEFT TO GO DOWN THE HILL THEY SAID I WOULD HAVE ENDED UP IN SOMEONE'S HOUSE. THE CAR SEAT DRIVER SIDE MOUNTS ARE SNAPPED AS WELL. *TR

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#11271777 — October 29, 2019 — MY WIFE WAS DRIVING WITH CHILDREN IN THE CAR AND RIGHT HAND SIDE SUSPENSION CONTROL ARM SNAPPED IN HALF. CAR WAS ABLE...

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