NHTSA Complaint #10920016 — 2012 FORD EDGE ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10920016
Vehicle	2012 FORD EDGE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	October 1, 2016
Date Filed	October 29, 2016
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE DRIVER'S DOOR APPEARS TO CLOSE PROPERLY HOWEVER A WARNING LIGHT STATING THAT THE DOOR IS AJAR COMES ON. I OPEN AND CLOSE THE 2 OR 3 TIMES WITH A HARD SLAM AND THE LIGHT GOES OUT. THE CAR DOORS WILL NOT LOCK IF THIS WARNING LIGHT IS ON. I AM SCHEDULED TO HAVE THIS REPAIRED AT THE FORD DEALER AT A COST OF NEARLY $400. THE DEALER HAS TOLD ME THAT THIS IS A RECURRING PROBLEM ON THE EDGE. THE CAR HAS APPROX 42,000 MILES.

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