NHTSA Complaint #10919352 — 2012 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10919352
Vehicle	2012 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	January 12, 2015
Date Filed	October 27, 2016
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I GOT THIS VEHICLE FROM A FORD DEALERSHIP ALMOST 2 YEARS AGO AND HAVE BEEN COMPLAINING SINCE ABOUT STALLING/STUTTERING WHEN ACCELERATING FROM PARK OR WHEN STOPPED AT A LIGHT. I CAN'T GET IT TO DUPLICATE THE PROBLEM FOR THE TECHNICIANS, BUT I JUST FOUND OUT ABOUT THE ELECTRONIC THROTTLE BODY PROBLEM (13N03). I CONTACTED FORD CORPORATE ABOUT IT AND THEY MADE A CASE WITH THE LOCAL DEALERSHIP FOR ME AND SAID THEY MUST WORK WITH CORPORATE TO HELP ME. LOCAL DEALERSHIP SERVICE MANAGER BASICALLY TOLD ME THERE'S NOTHING THEY CAN DO IF IT CAN'T BE REPLICATED. I HAVE CONTACTED ANOTHER DEALERSHIP, AND I'M BACK AT SQUARE 1.

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