NHTSA Complaint #11311785 — 2012 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11311785
Vehicle	2012 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	March 15, 2019
Date Filed	February 27, 2020
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DRIVER DOOR SEAL (TOP) LEAKS TO THE POINT OF THERE BEING 2 INCHES OF WATER ON DRIVER FLOOR. ALSO WATER IS GETTING INSIDE THE DOOR, WHICH IS CAUSING ELECTRICAL ISSUES. HAD IT REPAIRED 3 TIMES AT DEALER & LEAK STILL EXISTS. THIS IS CAUSING MOLD & RUST IN THE VEHICLE. NOT SURE IF THIS IS THE FAULT OF THE MANUFACTURER OR THE INEXCUSABLE REPAIR WORK OF ATLANTIC AUTOMALL, BUT IT'S BECOMING A REAL SAFETY ISSUE & ATLANTIC AUTOMALL HAS BEEN REFUSING TO RESOLVE THE ISSUE OR EVEN RESPOND TO MY CALLS

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