NHTSA Complaint #11549651 — 2012 FORD ESCAPE

My grandmothers vehicle has had an intermittent loss of power steering while driving at slow speeds and is a serious safety concern, the safety recall I had found "14S05" is exactly what's goin on with her vehicle and it matches up exactly to the recall down to the assembly plant other than her vehicle was assembled a year after the recall, but yet these symptoms of this recall is exactly what she is having. She has brought it to multiple ford dealerships and they turn her away unless she pays them over $200? I would fix it as a consumer, but no lights come on or even point me in a proper direction of repairs. There's no warning lights or anything and the only way it can be repaired is by the dealer so how can my grandmother be liable for this if the car tells me nothing is wrong? I have found several accident reports concerning this exact situation with her vehicle, I genuinely fear for her safety. It's been a problem for over 6 months and she just got back to driving again after a surgery and her vehicle has this issue. It was addressed a while back and they claimed there was nothing wrong at a local dealership. I can't fix this vehicle of my grandmothers unless the computer is telling me there is something wrong..... I have had the issue happen myself several occasions just starting the vehicle in place with absolutely no power steering and no check engine light/codes. It's happening intermittently to my grandmother who only drives in the city under 40 mph. She claims it happens multiple times while driving and she has to pull over in the middle of the street to shut her vehicle off and then proceed to restart the vehicle and there's no issues, but then often comes back continuously throughout driving and yet there's no lights or anything. My grandma doesn't have hundreds to spend on diagnosis and the dealer isn't willing to address the safety concern without her spending money. She has kept all documents in case of accidents as she is in fear of one happening.